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How a Chapel Hill attorney uses JusticeText to transcribe police interrogations in high-level criminal cases

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About Kellie Mannette

Kellie Mannette is Board Certified Specialist in State Criminal Law and Juvenile Delinquency Law, based in Chapel Hill, North Carolina.

The challenges of reviewing high volumes of discovery

Kellie Mannette, a criminal defense attorney in Chapel Hill, North Carolina, is a solo practitioner who takes on high-level criminal cases involving Class E felonies and above. The complex cases, such as those involving murders, typically involve review of several hours-long videos, which is challenging for Mannette to manage and use effectively.

Mannette typically needs to review videos alongside transcripts, which may come from professional transcribers, assuming they are available. But often, Mannette is preparing her own notes and transcriptions, another demand on her limited time.

“In every murder case, there will be at least three videos that run as long as two to four hours. Parts of those videos will have someone sitting in silence, which of course we don’t need – and some of it will be inadmissible information.”

To prepare video evidence and transcripts for her cases and enter that information into her discovery management solution, Mannette has to turn her attention to laboriously clipping video and finding relevant passages within transcripts.

"It falls on my shoulders to deal with the technical aspects," explains Mannette, who opened her practice in 2011 following a fellowship with with the Fair Trial Initiative as an Obsorn Fellow. "I usually redact transcripts by hand, and then I clip the videos and merge the clips together in a clunky mechanical way."

Mannette took pains to be precise with her video and transcript reviews, even though the process was time-sensitive, given the nature of the criminal cases. “Sometimes lawyers will just hit the mute button at specific points instead of clipping videos,” she explains. “But as you can imagine, that leads to problems. We’ve seen mistrials occur when someone doesn’t hit that button at the right time.” 

Mannette is largely working with indigent clients, and also takes on some cases via the state’s public defender system. The lack of funding for transcription services means she may not be able to access transcriptions promptly from professional transcribers. “Since our pay levels are low, and in some cases have to be approved by courts, we’re often low priority for transcribers,” she explains.

Audiovisual evidence management that’s made for defense attorneys

Mannette uses technology to work more effectively, since she can’t call on a large internal team to review videos and transcripts. However, she’s found that many solutions are geared towards larger law firms. “I’m usually having to adapt these tools to my needs,” she says. “They’re meant for firms with a lot of money, or for police departments or prosecutors.”

When Mannette began using JusticeText, a platform specifically designed to expedite the pre-trial preparation experience, including tools for analyzing audiovisual evidence and managing related transcripts, she found that it was built for her unique needs. JusticeText’s web-based platform uses artificial intelligence to quickly generate transcripts from uploaded evidence. From there, users can analyze, edit, and export transcripts, while also creating video clips simply by highlighting relevant sections of transcripts.

“I watch the videos for the first time with the transcript right next to the video. It’s a substantially better process than before.”

With JusticeText, Mannette can easily review videos for keywords, while editing the transcript at the same time and creating video clips when necessary.

Since Mannette can eliminate the time needed to create transcripts and video clips, she can find relevant case material more rapidly. That’s particularly helpful when case strategy changes because of new evidence, allowing Mannette to review videos and transcripts again, or create new clips. 

"When you consider the course of an entire case, JusticeText minimizes the time I need to spend going back through videos and transcripts,” Mannette says. “Usually the transcript can tell me everything I need. That’s important because if a case gets close to a trial, I’ll need to go back to those transcripts, which is much easier than looking at a video over and over again. The software does a really good job of capturing the content of the videos. In fact, I’ll often grab quotes from the transcripts to put into motions that I’m preparing.”

Time-saving features for managing video and transcripts

JusticeText’s custom vocabulary feature helps Mannette shorten the time needed to correct transcripts. For example, she adds in the names of law enforcement officers, and names of counties and cities, which she’d have to correct repeatedly in transcripts. The resulting transcripts are cleaner from the start, with proper names and capitalization for locations and people.

“That was a profound change for me – it was phenomenal,” Mannette says. “I’d normally have to do a lot of copying and pasting of the usual place names and people.” The resulting transcripts are cleaner from the start, with proper names and capitalization for locations and people.

Many features in JusticeText also help shrink timelines for Mannette as she amasses evidence for cases.

“The time stamps in the transcripts are critically important to my work. We need to see context for statements in video – things like facial expressions. Being able to go straight to that point in the video without having to guess and skip around is very helpful.”

The export feature in JusticeText also helps Mannette easily share transcripts with other relevant parties in a case, such as district attorneys. Instead of placing transcripts on a web tool like Dropbox and worrying that recipients wouldn’t know how to access them, Mannette can simply export the transcript as a formatted Word document, and email it.

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“I love using technology to make my life easier. The video interviews that contain such critical pieces of information become a permanent record in JusticeText – and can be searched much more quickly than you can watch a video to find what you need.

Kellie headshot

Kellie Mannette

Law Office of Kellie Mannette, PLLC
  • What she needed

    • Fast, accurate transcripts of discovery to admit in court
    • Time-saving tools for creating video clips
    • Rapid searches for relevant content in interrogations
  • What she did

    • Created low-cost transcripts in interactive editor
    • Used custom vocabulary to improve transcript accuracy
    • Reviewed video alongside transcripts for fast search

Is JusticeText Right For You?

If you are an attorney looking to make sense of high volumes of audiovisual discovery, there are many ways in which you can utilize JusticeText to streamline your pre-trial preparation process. Reach out today to learn about how you can get started with JusticeText.